Customer policies
Return & Refund Policy
Last updated: July 21, 2026
All sales are final
RallyMode does not accept returns or exchanges. Orders cannot be returned for a change of mind, preference, or an opened package. Please review the product description, current package label, shipping information, and this policy before placing an order.
Order problems
A missing shipment, item damaged in transit, or incorrect item is treated as an order issue rather than a general return. Contact support@rallymode.shop promptly with your order information and supporting photos where available. The issue will be reviewed with the fulfilment provider; contacting support does not automatically guarantee a replacement or refund.
Payment disputes
If you do not recognize a charge, contact RallyMode support first so we can help identify the order. This policy does not limit any rights that cannot lawfully be excluded.